Refund Policy

Website packages are one-time projects. If you cancel before design work begins, you are eligible for a full refund.

Once design work has started, refunds are issued on a pro-rated basis reflecting the portion of work already completed. Any third-party costs already incurred on your behalf — such as domain registration, hosting, or paid software — are non-refundable.

Monthly subscriptions — including Website Care, Local SEO, and Growth — can be cancelled at any time. There are no long-term contracts and no cancellation fees.

When you cancel, you continue to receive service through the end of the current billing cycle. You will not be charged for the next billing cycle. We do not issue refunds for partial months already paid.

Refund requests must be submitted within 30 days of the charge in question. Requests made after this window are reviewed at our discretion and are not guaranteed.

Approved refunds are typically processed within 5–10 business days to the original payment method.

To request a refund, please email us at mosesmc2003@gmail.com with the following information:

• Your name and business name.
• The invoice number or charge date.
• The package or subscription in question.
• A brief reason for the request.

We will respond to your request within 2–3 business days.

If you have questions about this Refund Policy, please contact us at mosesmc2003@gmail.com.